Erratic schedules and constantly changing circumstances may require you to cancel your flight ticket. Flight cancellation can easily be stressful as you may not know whether you will get your hard-earned money back or not. If you need to cancel your booking with Singapore Airlines, you can easily use the official website to complete the process. But you must be aware of the cancelation policy in order to get the best out of the situation. In certain instances, you may be able to get a full refund. To understand the details, you can read ahead.
Singapore Airlines Cancellation policy:
Is there a 24-hour cancellation policy at Singapore Airlines?
Yes, there is a Singapore Airlines 24-hour cancellation policy that states you will get a full refund on cancellations made within 24 hours of booking, given the departure date is after 7 days. But the 24-hour cancellation policy does not apply to group bookings.
If you do not have access to the official website, you can call the customer service number and ask the representative to cancel the flight booking. You have to give the booking details. Once the flight is canceled, you will get an update on your email account. If you are looking for another method to cancel your flight, you can use the mobile app and follow the process below.
Steps to cancel your flight via the mobile app:
Download and open the app.
Click "Manage booking."
Enter the booking details.
Select the booking.
Click "Cancel flight."
You will get an update in an email about the Singapore Airlines cancellation fees that can be deducted from the refund along with other details.
Through the ticket counters:
You have to contact a customer service agent at the airport. You have to provide the booking details, like the confirmation code and the family name of the passenger. The representative will cancel the flight for you and will inform you about the refund status.
The information above will be useful if you want to cancel a flight booking. If you need help with a travel-related query, you can visit the official website or call the customer service number. The airline is available 24 hours a day throughout the week.