Get Refund on Cancelled Flight

When a passenger cancels a flight, the airline charges a cancellation fee from the passenger and refunds the remaining amount to the passenger’s account. So, yes, a passenger will get a refund, but it is the remaining amount after the deduction. Ensure you have a refundable ticket to protect yourself against flight cancelation. Non-refundable tickets are chargeable. But there are instances when even a non-refundable ticket is eligible for a refund. Continue to read and learn the technicalities of refunds at Air France. Most airlines have a 24-hour grace period, during which you can cancel your booking and receive a full refund. Regardless of the ticket type. Beyond the 24-hour grace period, the refund policies can vary greatly.

What is Air France's Refund Policy?

When applying for a refund, passengers' major concern is whether they will receive a full refund. No, the airline will deduct the charges from the ticket amount. But isn’t there any way to save these charges? Fortunately, there is! But these are situations as per Air France Airlines refund policy. If you fall under one of these situations, the airline will repay the full price of the flight ticket. Read the policies below to learn more:

The passenger who canceled their ticket within 24 hours of their booking is eligible to get a complete refund.
To enjoy the benefits of the 24-hour Air France refund policy, the flight must be scheduled seven or more days after the date the cancelation request was made.
Any passenger who cancels the ticket after a period of 24 hours from the reservation will have to bear a deduction in the refund amount.
Those who have purchased a refundable ticket cancel for free even after the 24-hour risk-free window.
The passenger who booked their flight from a third party will have to contact their travel agent for any queries related to a refund.
If the flight is running late by more than three hours from the scheduled time, the airline is liable to repay the full price of the ticket to the passenger.
When an airline cancels your ticket due to overbooking or a technical issue, the airline will repay the total ticket price.
A passenger with a medical condition who cannot continue their journey can contact the airline’s agent and cancel their ticket for free. However, they must present their health certificate to the airline.
The refund will be initiated to the original source of payment.

What if the Passenger is Unable to Show Up at the Airport?

After the booking, it is the duty of the passenger to reach the airport for check-in and other formalities. The passenger must be present at the airport when the flight is scheduled to board. If any passenger fails to show up at the airport, they will be charged under the no-show policy and have to bear the complete loss of their ticket price. If a passenger does not inform the airline about canceling the flight and does not reach the airport to board the flight, the full price of the ticket will be forfeited. Such passengers are not eligible to ask for a refund.

When Will I Receive my Refund?

When a passenger applies for a refund, the airline proceeds with the formalities, which takes time. Therefore, the airline can only refund your amount after the request has been made. The timing can heavily depend on the mode of transaction you choose to make the payment. Read below and understand better:

Credit Card: The passengers who made the payment using a credit card will get the refund in just seven working days.

Other Mode of Transaction: If you choose any mode of transaction other than a credit card to make the final payment of the ticket, the wait time for the refund is 20 to 25 days.

A credit card is a better choice for making the payment as you can get a refund early, and you can also enjoy extra discounts while booking your ticket.

How do I Apply for a Refund from Air France?

The passengers who have canceled their flight must apply for a refund and attach the necessary documents in order to help the airline categorize whether they are eligible for a full refund. To apply for a refund from the airline, follow the steps below:

Go to the official website of Air France.
Click on the ‘Manage my Booking’ option.
Mention the passenger’s last name along with the PNR number.
Click on Continue to get the booking details.
Now, get to the menu tab and choose the Refund option.
You will get an online refund form.
Fill out the form, putting the passenger's name and contact details.
Get to the comment box and explain your reason for canceling the flight.
Attach the related files.
Submit the form and leave the page.

The airline has registered your request. They will now proceed with the formalities and process the refund to your source payment.

Can I Apply for a Refund by Phone?

Yes, if you encounter an issue with the online procedure, you can always contact the agent. They will apply for a refund on your behalf. Follow the steps below and apply for a refund.

Follow the IVR and get to the refund department.
Get a person from the associated department.
Provide booking details to the agent and ask them to apply for a refund.
The airline will apply on your behalf and send the details to your email.

The refund will be reflected in your account in a few days. You can always track the live status of your refund.

Conclusion

Passengers can cancel their flight and get a refund. However, they will receive it after the deduction. Purchase a refundable ticket and avoid paying any charges for flight cancellation. But if you do not have one, you may still be eligible for a full refund. Refer to the contexts above for more information.

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