Ethiopian Airlines Refund Policy

To learn about the cancellation fees, you must go through the page where you will learn about the cancellation and refund policy. The fees may vary depending on the factors like the route, fare, class, and fare type. If you have any confusion about the concern, call the Customer Service Representative. They will provide valuable assistance. On top of that, if required, they can cancel and help you get a refund after the cancellation process. But before, let’s learn about the Ethiopian Airlines refund policy and cancellation guidelines. Dear passengers, warm greeting from Ethiopian airlines. Please be informed that with immediate effect, the penalty for No- Show/Late cancellation (within 24hours of departure).

What is the Cancellation Policy Charged by Ethiopian Airlines?

If you are looking for the cancellation policy, so here are some key highlights to be seen, which are as follows:

Reversal can be done the way it has been booked. For instance, if someone has booked the reservation online, then they can cancel it online. While for a ticket counter, a passenger has to visit the airport to get the reversal done.

According to the 24-hour cancellation rule, if a passenger reverses the air booking within 24 hours of purchasing the ticket, they can get a complete refund. However, there should be seven days remaining from the date of purchase to the date of departure.

If you booked the reservation through the travel agency, you must contact them for a reversal process and further refund aid.

When a traveler fails to cancel the reservation 24 hours before the departure of the scheduled flight, it is considered a no-show.

When a close relative dies, you can seek a refund after cancellation. But you have to provide the required documents, such as a death certificate.

If a passenger has a medical illness, they can cancel the booking and receive a complete refund. They are also required to submit proof of the illness with the documents.

If a refund is requested on or after the flight date, an additional 'No-Show' fee will apply.

In some instances, if a passenger’s flight is delayed by more than 3 hours due to poor weather. In that situation, the passenger can cancel their ticket and is entitled to a complete refund.

So, these are the measures where a traveler can seek a refund on cancellation. Consider these policy before proceeding for reversal.

What is the Ethiopian Refund Policy?

As per the Ethiopian refund policy, you can consider the following details which are as follows:

A traveler can apply for a refund in various ways, including emailing the office, contacting the Ethiopian Airlines representative, filling out an online request refund form, and sending a written request to the Ethiopian Airlines office in the country.

According to Ethiopian airlines refund policy, the tickets purchased by the credit card get refunded within seven days of request, while if the air ticket has been purchased through cash or check, then it will take up to 10 business days to get refund.

The refund requests may include details such as the Passenger’s name, credit card number, address, date of travel, and the destination cities. If a passenger is looking to send a request.

What are the Cancellation Fees Being Charged on a Reversal?

The Ethiopian airline cancellation guidelines will depend upon the fare rule for the air ticket. If having a flight pass, the cancellation fees charged are as follows:

Flights for domestic within Ethiopia are $30 approx per passenger.
For North American routes, up to $240 approx per passenger.
For different travel routes, up to $140 per passenger.

To acquire more precise information, you can contact a Customer Service Representative, who will assist you in a detailed manner.

How to Reverse the Air Booking Process?

Follow these processes to revoke the booking with Ethiopian Airlines:

Go to the airline’s official page.
Login to the accounting using the credentials.
Input the details of the Manage booking section on the airline's page.
It will redirect to a different page.
Fill in the name and the confirmation code before opting to continue.
The booking details will be retrieved.
Select the booking and Tap to Cancel.
Follow the onscreen instructions.

Once you are done with the cancellation, you will receive a confirmation mail about the reversal.

Besides these, you can call the Airline's Customer Agent to cancel your booking. They will process the booking in a detailed manner and revoke the reservation. For this, you need a booking reference number and other details so they can retrieve the reservation details and revoke the air booking.

Cancellation at the Airport

Traveler can visit the airport to get their flight canceled. They have to go to the Ethiopian air ticket office and talk to the person available in the office. The refund will be processed after the executive checks it and credited to the same account used for the booking.

If a passenger has made the reservation with a third-party agency, they should approach the third-party agency to cancel the booking and get a refund.

Conclusion

After reading the information on the page, you should be well aware of the cancellation fees. If you have any queries, don't hesitate to contact the Customer Service Representative. They will provide valuable assistance and can cancel the air booking on your behalf, letting you know the reversal fees being charged.

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