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Cancellation Rules for Ethiopian Airlines

If you don’t want to pay the Cancellation fees, you must be familiar with the Ethiopian Airlines Cancellation Policy. The cancellation fees may vary depending on several factors, including route, class, fare, and fare type. Therefore, reviewing the airline's policy and guidelines to learn things in detail is advisable. Besides these, if there is any confusion in the customer's mind, they can seek help from the Customer Service Representative. On this page, a passenger will learn about the guidelines of the airlines. Ethiopian Airlines' cancellation policy allows passengers to cancel their flights within 24 hours of booking for a full refund, provided the flight is booked at least seven days before departure. Beyond the 24-hour window, cancellation fees may apply depending on the fare type. Basic Economy tickets are non-refundable.

Key Highlights of the Ethiopian Airlines Cancellation Policy

If you are looking for the cancellation policy of the Ethiopian Airlines, here are some key highlights to be seen, which are as follows:

  • Ethiopian Airlines has a 24-hour cancellation rule that allows passengers to cancel their tickets and receive a full refund under several guidelines. The rule is designed to provide flexibility and peace of mind to travelers.
  • If you are eligible for a refund, Ethiopian Airlines usually processes it within 7 to 21 business days. The returns are credited to the original form of payment.
  • The refund process might take longer for tickets booked through travel agents or third-party websites and should be handled through the original booking channel.
  • According to the Ethiopian Airlines cancellation policy, the way the booking has been scheduled can be reversed in the same way. For instance, if the reservation is made online, it should be revoked similarly.
  •  If you booked the reservation through the travel agency, you must contact them for a reversal process and further refund aid.
  • If a close relative dies after the cancellation, you can request a refund. However, you must present the necessary documents, such as a death certificate.
  • When a traveler fails to cancel the reservation 24 hours before the scheduled flight's departure, it is considered a no-show.
  • A passenger with a medical illness can revoke the air booking and receive a full money return. They are also required to provide proof of the illness with the documents.
  • Bad weather can delay a passenger's flight for more than three hours. In such instances, the traveler can cancel their ticket and is eligible for a full refund.

Consider the aforementioned highlights so you can stay informed about the Ethiopian Airlines cancellation policy. If you are not familiar with the airline guidelines, you can speak to the Customer Service Representative, who will resolve your concerns. If required, they will do the reversal on your behalf.

Why does the Need for a Customer Service Representative Arrive?

Who knows what will happen next, and plans are not set in stone. Sometimes, visitors must cancel their reservation before the flight in between. However, there are some rules that a traveler must follow to avoid unnecessary hassles. It may come as cancellation fees are being charged to the refund. A customer has a lot of queries in mind. It may be regarding:

  • Booking and Reservation.
  • Flight cancellation
  • Refund assistance
  • Customer grievances and complaints
  • Lost baggage
  • Any queries

However, assistance is required at each stage of the flight reservation.

How Can I Know my Booking Status?

If you have to check the flight status, you can do so by:

  • Go to the airline's official page.
  • Click on the Manage Booking option.
  • Enter the booking details - Confirmation code and the Last name.
  • The booking details will be retrieved.

Thus, you can check the flight status and plan your schedule to go ahead. Airlines facilitate convenience to their passengers.

How do I Cancel the Air Booking with Ethiopian Airlines?

To cancel your airline reservation with Ethiopian Airlines, follow these procedures:

  • Visit the airline’s official page.
  • Sign in to the accounting using the credentials.
  • Go to the Manage booking section on the official page.
  • Fill in the name and the confirmation code before opting to continue.
  • Select the booking and Tap to Cancel.
  • Follow the prompt instructions.

After completing the cancellation, you will receive an email confirming the reversal.

In addition, you can cancel your reservation by calling the airline's customer agent. They will meticulously process the reservation and cancel it. You must provide a booking reference number and further information to retrieve the reservation details and cancel the air booking.

At the Airport

In order to have their flight canceled, travelers can go to the airport. They must visit the Ethiopian airline ticket office and speak with the Customer service person in charge there. The amount will be processed and credited to the original booking account after the executive.

What is the Ethiopian Refund Policy?

In accordance with the Ethiopian refund policy, you may take into account the following details:

  • Travelers have several options for obtaining a return: they can email the airline, contact the Customer Service Representative, fill out an online form, or make a written request to the Ethiopian Airlines office in the country.
  • The return requests may include the passenger's name, credit card number, address, travel date, and destination.
  • If you are eligible for a return, Ethiopian Airlines usually processes it within 7 to 21 business days. The amount will be returned and credited to the original form of payment.

Conclusion

After reading the information on the page, passengers will be fully informed of the Ethiopian Airlines cancellation policy. Please do not hesitate to contact the Customer Service Representative with any questions. They can cancel the airline reservation on your behalf and inform you of the reversal fees that will be incurred. The Customer Service Representative also offers invaluable support to passengers.