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Do Austrian Airlines Do Refunds? Comprehensive Guide!

Do you also ask? Do Austrian Airlines Do Refunds? so, answer is Yes, Austrian Airlines offers refunds. If you have booked your tickets with Austrian Airlines but need to cancel your flight due to an emergency, you can easily do so by availing yourself of a full refund. However, you must follow some specific conditions to get a refund. In this detailed overview, the airline's refund policy is discussed briefly to make things easier for you.

Austrian Airlines Cancellation Policy in Brief

Due to any mishap, if you want to cancel your flight, then you can simply do so with the help of the Austrian Airlines Cancellation Policy. ‎Nevertheless, before going for the cancellation, you must equip yourself with the policy of the airline. And for your reference, the cancellation policy is mentioned below:

  • Passengers can cancel their tickets within 24 hours of booking without paying any fee.
  • Travelers can get a full refund only on the refundable tickets, which implies that no refund would be granted on the non-refundable tickets even if they are canceled on time.
  •  It is crucial for you to book tickets at least 7 days before the departure so that the airline has enough time to deal with the changes effectively.
  • An individual should cancel the ticket in the same way that he/she used while purchasing the tickets to avoid any kind of trouble.
  • If you have doubled doubling booking, then you can cancel only one flight, and the refund will be made for the ticket that has a lower price.
  • Also, remember that the airline does not offer any kind of pet or infant cancellation discount, which means that you need to pay the full charge to receive the refund.

Ways to Cancel Austrian Airlines Flight

Austrian Airlines is one of the biggest airlines in Austria that provides different flights to various destinations. If you want to cancel your flight ticket, then you can quickly do so by following the airline’s cancellation policy. After, going through the Austrian Cancellation Policy now, you might be thinking of the ways of canceling your flight. So, for you, different methods of canceling the flight ticket are mentioned below:

Cancelling the Ticket Online

To cancel your ticket online, you need to follow the below-mentioned steps:

  1. Go to the official website of the Austrian Airlines.
  2. After that, go to the right corner of the website and then select the language as per your convenience.
  3. Now, you can log in to the website by filling in your PNR number and name.
  4. After logging in, you need to select the option “Manage my bookings.”
  5. If you want to move further with the cancellation, then click on the option of “Flight cancellation.”
  6. Now, the cancellation charge applied will be displayed on the screen, and then you need to pay it. Also, keep in mind to fill out the refund form to receive the refund amount.
  7. Finally, the cancellation will be done and you will receive a confirmation mail or message regarding the same on your registered email ID or number.

Making Cancellation Through a Call

Some passengers do not prefer to make cancellations online, so for such travelers, the airline provides the option of canceling the ticket through the call. An individual can directly cancel their flight by contacting the airline's customer help number through their website. After dialing their number, the concerned representative will assist with your call.

Once the call is connected with the desired person, they will ask about your flight details, such as your flight number and the PNR number. After this, they will be checking your eligibility. Finally, if you are eligible for the cancellation, then your ticket will be canceled by them, and they will also fill out the refund form for you.

Cancelling Ticket at the Airport

Many people prefer face-to-face interactions rather than online communications. Thus, for such types of passengers, the airline has the option of canceling the ticket by visiting the airport.

Travelers can revoke their tickets by directly contacting the customer executive at the ticket counter. To cancel your ticket, you need to provide them with your details, such as name, flight ticket number, and the PNR number. After reviewing your details, the executive will tell you about the charges. Finally, once the ticket is canceled, the refund will be initiated right away.

Hence, passengers can revoke their flight using any of the above-mentioned methods that they find convenient.

Refund Policy of Austrian Airlines

After going through the airlines cancellation policy, now you might be wondering about the refund policy of the airlines. So. for your reference, the airline refund policy is mentioned below:

  • Refundable Tickets: If you cancel, you are eligible for a full refund, which can be requested via the website or by contacting the customer executive. The refund will be issued to the original payment method and might take a couple of weeks to process.
  • Non-Refundable Tickets: Non-refundable Tickets may be eligible for a partial refund, but cancellation fees will be charged according to the fare regulations.
  • Flight Canceled by Airline: If the ticket is canceled by the airline, then they will provide you with a full refund regardless of the type of ticket. You can also choose between getting a refund or rebooking.
  • Medical Emergencies: For medical emergencies, it is possible to receive flexible refunds with the necessary documentation. Get in touch with the customer representative to find out more.
  • Rescheduling: Changing the reservation incurs fees and fare adjustments, and tickets with flexible options have fewer change charges.
  • Additional Services: Services such as baggage or seat reservations have different refund policies; please review the specific terms.

Conclusion

Austrian Airlines provides its passengers with a refund policy for canceled flights. However, travelers must know about the cancellation and the refund policy in detail to avoid any financial losses in the future. Hence, passengers need to equip themselves with the necessary details before going for the cancellation. Knowing your airline is the step you take to know your airline.